Terms and conditions: 

Index: 
Article 1-definitions 
Article 2-the entrepreneur's identity 
Article 3-scope of application 
Article 4-the offer 
Article 5-the contract 
Article 6-right of withdrawal 
Article 7-costs of withdrawal 
Article 8-exclusion of the right of withdrawal 
Article 9-the price 
Article 10-compliance and warranty 
Article 11-delivery and execution 
Article 12-Payment 
Article 13-complaints procedure 
Article 14-Disputes 

Article 1-definitions the following definitions apply to these conditions: 
1. cooling-off period: the period during which the consumer can make use of his right of withdrawal; 
2. consumer: a natural person not acting in the course of a profession or business and a 
distance contract with the entrepreneur; 
3. Day: calendar day; 
4. duration transaction: a distance contract in connection with a series of products and/or 
services, of which the delivery and/or purchase obligation in time is spread; 
5. Durable medium: any means that allows the consumer or business owner information 
personally focused, store in a way that future consultation and 
unaltered reproduction of the information stored. 
6. Right of withdrawal: the possibility for the consumer to within the cooling-off period to abandon the 
distance contract;
7. Entrepreneur: the natural or legal person that products and/or services at a distance to 
consumers; 
8. "distance contract" means a contract in which the entrepreneur within the framework of a 
organized system for distance selling of products and/or services, to the conclusion of 
the agreement exclusive use of one or more means of communication on 
distance; 
9. Means of distance communication: means that can be used to conclude a 
contract without the consumer and entrepreneur in the same room are met. 

Article 2-the entrepreneur's identity 
Little Dreamers 
Address: 106, InlaAGDIJK
1689 WC Zwaag; 
Email address: info@littledreamers.nl 
Chamber of Commerce number: 37107766 

Article 3-scope of application 
1. these general conditions apply to all offers of the entrepreneur and on each 
distance contract that is between the entrepreneur and the consumer. 
2. Before the distance contract is concluded, the text of these general terms and conditions 
made available to the consumer. If this is not reasonably possible, will before the 
the conclusion of any distance contract, indicate that the General conditions at the 
entrepreneur and at the request of the consumer as quickly as possible, free of charge 
be forwarded to you.
3. If the distance contract is concluded electronically, then by way of derogation from the previous paragraph, and 
before the distance contract is concluded, the text of these general terms and conditions 
electronic means are made available to the consumer in such a way that the 
consumer can easily stored on a durable medium. If 
This is not reasonably possible, will before the distance contract is concluded, 
where the General conditions indicated by electronic means can be heard and 
that they are at the consumer's request, by electronic means or otherwise will be free of charge 
be forwarded to you. 
4. In addition to these general conditions specific product or 
service conditions apply, the second and third paragraphs shall apply mutatis mutandis and 
can the consumer in the event of conflicting terms and conditions always rely on the
 applicable provision that is most favorable to him. 

Article 4-the offer 
1. If an offer is subject to a limited duration or subject to conditions, this 
explicitly stated in the offer. 
2. the offer contains a complete and accurate description of the products and/or 
services. The description is sufficiently detailed to a proper assessment of the offer by the 
consumers as possible. If the entrepreneur uses images are
3. each offer will contain such information that clear to the consumer what the rights and 
obligations are involved in accepting the offer. This concerns in particular: 
o the price including taxes; 
o any costs of delivery; 
o the way in which the contract shall be concluded and which actions this will require; 
o whether or not application of the right of withdrawal; 
o the arrangements for payment, delivery or implementation of the agreement; 
o the deadline for accepting the offer, or the period for adhering to the price 
guarantees; 
o the level of the rate for distance communication, if the cost of using 
the means of distance communication are calculated on a basis other than the 
regular basic rate for; 
o whether the agreement is filed subsequent to its conclusion, and if so how the consumer to consult it; 
o the way the consumer, for the conclusion of the agreement, in the framework of 
the data provided can rectify these agreement; 
o the languages in which, in addition to the Dutch, the contract can be concluded; 
o the conduct to which the entrepreneur has subject and the way in which the consumer 
can consult by electronic means; and o the minimum duration of the contract in 
case of a en o de minimale duur van de overeenkomst op afstand in 
geval van een duurtransactie
Article 5-the contract 
1. The agreement is subject to the provisions of paragraph 4, at the time of 
the consumer accepts the offer and comply with the corresponding conditions. 
2. If the consumer has accepted the offer electronically, confirms the entrepreneur 
shall, without delay, by electronic means receipt of the acceptance of the offer. As long as the 
receipt of this acceptance has not been confirmed, the consumer may rescind the contract. 
3. If the contract is concluded electronically, the trader will take appropriate technical and 
organizational measures to secure the electronic transfer of data and ensure 
a safe Web environment. If the consumer can pay electronically, the trader will to this end 
appropriate safety measures. 
4. the economic operator may-within statutory frameworks-about the consumer to his 
payment obligations, as well as all facts and factors that are important for a 
responsible conclusion of the distance contract. If the entrepreneur on the basis of this 
Research good grounds to terminate the contract, he is entitled to a motivated 
to refuse or to the execution order or request special conditions.
5. the company will at the product or service to the consumer the following information, in writing, or 

in such a way that the consumer can be stored on 
durable medium: 
a. the address of the trader's business where the consumer can lodge complaints; 
b. the conditions under which and how the consumer can make use of the right of withdrawal, or a clear statement regarding the exclusion of the right of withdrawal; 
c. information on existing after-sales service and guarantees; 
d. the conditions in article 4 paragraph 3 of these captured data, unless the trader this 
has already provided the consumer with before the execution of the agreement; 
e. the requirements for cancellation of the agreement if the contract has a duration of more than one year or 
is indefinite. 
6. In the case of an expensive transaction, the stipulation in the previous paragraph applies only to the first 
delivery. 

Article 6-right of withdrawal upon delivery of products: 
1. When purchasing products, the consumer has the possibility the agreement without giving 
reasons for 30 days. This period commences on the day following receipt of 
the product by or on behalf of the consumer and to the entrepreneur 
publicized representative.
2. During this period the consumer shall handle with the product and its packaging. He will 

only unpack or use the product as far as necessary to assess 
If he wishes to keep the product. If he exercises his right of withdrawal, he will 
product and-if reasonably possible-in the original state and 
return packaging to the entrepreneur, in accordance with the reasonable and by the entrepreneur 
clear instructions. 
3. the consumer is obliged to terminate the agreement within 30 
day return. This period starts on the day that the consumer consent to the uses to 
want to take advantage of his right of withdrawal on the methodology specified by the trader. 
Upon delivery of services: 
4. in case of delivery of services, a consumer has the possibility the agreement without giving 
reasons for at least fourteen days with effect from the day of entering into the 
agreement. 
5. To make use of his right of withdrawal, the consumer focus to the 
entrepreneur at the offer and/or at the latest at the relevant reasonable and clear delivery 
instructions. 
6. On personalized products is no right of withdrawal. 

Article 7-costs of withdrawal
1. If the consumer exercises his right of withdrawal, at the cost of 

return to his account. 
2. If the consumer has paid an amount, the trader will refund this amount as soon as possible, 
but no later than 14 days after withdrawal. This is the condition that the product 
already received back by the webshop owner or conclusive evidence of complete submit return 
can be. 
3. We recommend that you return your product to send via a shipping insurance. For loss, 
such damages and costs arising from this, we are not liable. 
4. When failure to comply with the above rules, we will send the product to the 
customer return and we will charge handling fees and amount for the return shipping. 

Article 8-exclusion of the right of withdrawal 
1. The trader may exclude the right of withdrawal by the consumer as far as provided for in paragraph 2 and 
3. the exclusion of the right of withdrawal is valid only if the entrepreneur clearly in the offer 
at least in time for the conclusion of the agreement, has mentioned. 
2. exclusion of the right of withdrawal is only possible for products: 
a. that the trader are established in accordance with the consumer's specifications; 
b. that are clearly personal in nature; 
c. that cannot be returned due to their nature; 
3. exclusion of the right of withdrawal is only possible for services: 

a. relating to accommodation, transport, catering or leisure activities to be carried out on a given date or during a specified period; 
b. the supply of which started with the explicit consent of the consumer before the withdrawal period has expired; 

Article 9-the price 
1. during the period mentioned in the offer prices of the offered 
products and/or services are not increased, except for price changes due to changes in 
VAT rates. 
2. by way of derogation from the previous paragraph, the trader may products or services whose prices are subject 
to fluctuations in the financial market and where the entrepreneur's control, with 
variable prices. These fluctuations and the fact that any 
price in the offer. 
3. price increases within 3 months after the contract was concluded are only 
permitted if they are the result of statutory regulations or provisions. 
4. Price increases from 3 months after the conclusion of the agreement are only allowed 
If the entrepreneur has agreed and: a. they are the result of statutory regulations or 
provisions; or (b). the consumer has the power to cancel the contract with effect from the 
day on which the price increase takes effect.
5. in the offer of products or services mentioned prices include VAT. 


Article 10-compliance and warranty 
1. the company guarantees that the products and/or services comply with the agreement, in 
the given specifications, the reasonable requirements of reliability and/or usability and 
on the date of the conclusion of the agreement existing legal provisions and/or 
Government regulations. If agreed, the entrepreneur also in that the product 
suitable for other than normal use. 
2. a guarantee by the trader, manufacturer or importer does not alter the legal 
rights and claims that the consumer under the agreement in front of the entrepreneur can 
do apply. 

Article 11-delivery and execution 
1. The trader will take the greatest possible care when receiving and 
implementing orders for products and when assessing applications for the provision of 
services. 
2. The place of delivery is the address that the consumer to the company. 
3. Subject to what about this in article 4 of these general conditions, will 

the company accepted orders but no later than 30 days 
unless a longer period of delivery has been agreed. If delivery is delayed, or if 
an order is not or only partially carried out, the consumer of this 
no later than 30 days after the order was placed. In that case, the consumer has the
 right to terminate the contract without penalty and right to possible compensation. 
4. In case of dissolution in accordance with the previous paragraph, the trader will refund the amount which the consumer 
paid as quickly as possible, but no later than 30 days after dissolution. 
5. The risk of damage and/or loss of products rests with the trader up to the moment
 of transfer to the consumer and to the entrepreneur publicized 
Representative (PostNL), unless otherwise expressly agreed. Damage to the 
products ordered must arrive within 2 business days be made known by the customer to the 
entrepreneur. 

Article 12-Payment
1. Unless otherwise agreed, the amounts due by the consumer 

be paid within 7 days after the start of the withdrawal period referred to in article 6 (1). In 
case of a contract for the provision of a service, captures this term to after the 
consumer has received the confirmation of the agreement. 
2. When selling products to consumers, the General conditions stipulate an 
advance payment in excess of 50%. When advance payment is stipulated, the 
consumer may not assert any rights regarding the implementation of the order or 
Service (s) before the stipulated advance payment has been made. 
3. the consumer is obliged to have inaccuracies in payment data provided or stated without delay 
to the entrepreneur. 
4. In the event of default by the consumer, the entrepreneur subject to statutory limitations, 
the right to advance to the consumer reasonable costs to charge. 

Article 13-complaints procedure 
1. the company has a well-publicized complaints procedure and covers the 
complaint in accordance with this complaints procedure. 
2. complaints about the performance of the contract should, fully and clearly 
described and submitted to the entrepreneur, after the consumer has the defects 
found.
3. within a period of 14 days after the 

date of receipt. If a complaint is longer processing time, 
by the entrepreneur within the period of 14 days to reply with an acknowledgement of receipt and a 
indication when the consumer can expect a more detailed answer. 
4. the company shall ensure that products ordered or services comply with the agreement, 
the specifications stated in the offer and to reasonable requirements of usability and reliability. 
5. where a product having regard to its nature under warranty is provided and there is a lack on 
within the warranty period, then the entrepreneur, the consumer shall in writing or via email at 
. The entrepreneur will take back or replace the item for repair, provided that 
the defect not by injudicious or improper use. The choice for repair or 
replacement lies with the entrepreneur (personalized products and inflatable products 
excepted). 
6. warranty is limited to the time limit specified by the manufacturer or supplier of the product is established. 

Article 14-Disputes 
1. On each agreement between the entrepreneur and the consumer is the Dutch law of 
application, even if the products or services in whole or in part in a foreign country. 
2. the company and the consumer will only do a job on the right, after they turn to the 

uiterse have made efforts to settle a dispute in mutual consultations.

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